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Mastercard Shop Perks is a third-party platform created for display of a wide range of cashback offers across 100+ ecommerce sites across travel, entertainment, electronics, fashion, health, beauty and much more. These offers can be availed when you use your Mastercard Debit Cards, Credit Cards or Prepaid Cards for purchase.
Yes. You can register on Mastercard Shop Perks by providing just your email ID and mobile number. By creating your own Shop Perks account, you will be able to track your cashback and also look at past cashback history.
Sign in to the Mastercard Shop Perks platform through your Bank web/ app. Search for the merchant you want and the cashback deal you like. Once you have selected your deal of choice, click on the ‘Activate Cashback’ button which will divert you to the merchant’s website. Once the order is placed, your cashback will get automatically tracked. The Cashback is added to your Account in Pending status within 72 hours. After the return period ends, Cashback status will automatically change to Confirmed.
On the Mastercard Shop Perks platform you can earn cashback across 100+ leading e-commerce merchants. The cashback may range from 5- 20% across merchants and purchase categories. The cashback rates are subject to change from time to time.
For Illustrative purposes : A customer with an average annual spend of over INR 1.55 Lac across participating merchants and eligible categories on Mastercard Shop Perks can earn over INR 10K cashback annually .
Pending Cashback means we have tracked your transaction at a merchant via Mastercard Shop Perks & it has been acknowledged by merchant as well. However, since this is still within the Return or Cancellation period you cannot transfer or redeem this Cashback yet.
For example: If you make a purchase from Myntra.com through Mastercard Shop Perks you can Sign in to your account and check the Cashback within 24 to 72 hours from the transaction time. Alternatively, you will also receive an acknowledgment SMS/Email within 24 to 72 hours acknowledging that you have received a Pending Cashback.
Now, once the cancellation/return period is over, Myntra.com will confirm Cashback and pay us from their end. Once we get this confirmation your Cashback will go from Pending to Confirmed status. However, if you cancel your order, the Cashback is Cancelled as well.
Confirmed Cashback is what has been approved as a valid purchase from merchants. Once you have Confirmed Cashback available, you can transfer it to your Bank Account via NEFT.
Once you request for payment of your Cashback via a bank transfer the status of your Cashback changes to Requested. You will receive an SMS/email with details about your requested Cashback.
Once your Requested Cashback is sent to your Bank the status of your Cashback changes to Paid.
In certain cases like cancellation of order or in case the merchant declares your transaction as invalid, the status of your Cashback changes to Cancelled. This means that the transaction was not eligible for the cashback and therefore no cashback is paid.
It can take between 24 hours to 72 hours for merchants to track sales. However, if you made a purchase over 3 days ago but haven’t received an SMS/email acknowledging the purchase from us, please submit a Missing Cashback ticket from your “Manage Cashback” section within 10 days from the date of transaction. No Missing Cashback Claims will be accepted after 10 days.
In order to submit a Missing Cashback ticket, you need: merchant name, date, transaction amount, order or transaction reference/ID, and any other details that would help the merchant to track your transaction.
Cashback enquiries can take anywhere between 3 days to 40 days based on the merchant. We try our level best to resolve your missing Cashback query as soon as possible.
The merchant holds the sole discretion of determining the validity of your Missing Cashback query. While our team will do their best to resolve your Cashback query, in some cases your Cashback may be declined. Please help us get your transaction approved from the merchant by providing all relevant proofs of purchase. Unfortunately, once a merchant has made the decision, it is final and binding. Sometimes cashback can be denied by a merchant if the item was already available in the cart and hence please ensure that you add products in your shopping cart only after you click out of Shop Perks.
While the cashback gets tracked within 72 hours it gets confirmed only after the merchant confirms the same. Cashback gets confirmed within 75-90 days from date of transaction provided the product was eligible for a cashback and/or has not been returned.
Only Confirmed Cashback can be paid. Pending Cashback cannot be paid till its status has been updated as ‘Confirmed’ by the merchants.
When you have earned any Confirmed Cashback, you can transfer the same to your Bank Account via NEFT for free.
NEFT Payments are usually processed as soon as you request for payment. The payment should reach your bank account within 2 Business Days.
For any query, clarification or complaint you can write us by clicking on the “Contact Us” tab on the website. Alternately you can also reach out to us at firstname.lastname@example.org for Consumer cards and email@example.com for commercial cards.
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Mastercard Shop Perks is a platform hosted by Mastercard’s authorised technology party Pouring Pounds India Private Limited (“CashKaro”) only for display of offers extended by Merchants to eligible Mastercard cardholders. Mastercard is not selling/rendering any of these Products/Services offered by Merchants. Mastercard is neither guaranteeing nor making any representation with respect to the offers made by CashKaro or the Merchants . Mastercard is not responsible for sale/quality/features of the Products/Services under the offer. If the Customer proceeds from here, any purchase of a Product/Service will only be through the Mastercard's credit/debit /prepaid cards facility. The Products/Services offered by Merchants may also be available at other stores/online platforms. The Customer's discretion is advised in this regard and proceeding hereunder indicates consent and approval to these terms.